Inbound triage & response
Communication
- +First-line responder across phone, chat, email, web
- +Qualifies and routes hot conversations instantly
- +Hands off to a human only when context demands it
Raiagents, LLC · Agentic AI engineering · Delaware, USA
Custom AI agents engineered for the workflow your team actually runs. They triage, draft, monitor, verify, follow up, file. The work that eats your week, run by an agent that doesn't — so the people on your team can focus on what only people can do.
First agent live
2–4 wks
Pilots
90 days · phase-gated
Support included
90 days
Tasks today
247
Off-the-shelf chatbots are too generic. Enterprise platforms cost six figures and take a year. Most teams end up with hacky no-code that breaks the moment a customer, a regulator, or an edge case asks something specific.
We build the middle. Real custom agents, fitted to your workflow, shipped in weeks, not quarters. Whether your team is two people or two hundred, in a generalist business or a regulated practice, the same engineering rigor applies. Same studio, same standard.
Entity
Raiagents, LLC · Delaware
Engagement
Phase-gated · bi-weekly
First agent live
2–4 weeks
Patterns shipped
Triage · drafting · monitoring · verification · reporting · regulated knowledge work
A simple, end-to-end engagement. We tell you at the end of each step whether the next step still makes sense. If an agent isn't the right answer for what you need, we'll say so on day one.
01
Week 1
Free 30-min call. Then we sit with your business: what eats your time, which questions repeat, where you lose hours or customers. We come back with a map of where AI can actually help, and what to skip.
02
Week 2
We design each agent: what it handles, which tools it touches, what it decides on its own vs. asks you about. You see exactly what you'll get, and exactly what it costs, before any code is written.
03
Weeks 3–4
We build the agents and connect them to the tools you already use: your phone, calendar, CRM, email, POS, accounting software. We test against your real scenarios until they get it right.
04
Week 5+
We turn it on with you watching. We train your team. We monitor for issues, fix problems fast, and keep improving the agents. 90 days of hands-on support included.
Four core shapes shown here, plus a regulated-knowledge-work track for compliance, IP, and policy teams. Most engagements blend two or three. We'll help you pick the right starting point.
Your 24/7 first responder on phone, chat, email, or your website. Books, answers, qualifies, escalates. Hands off to a human only when context demands it.
Example agents
The repetitive work nobody loves. Document handling, data entry, reminders, scheduling, status updates. Quiet agents that just keep things running.
Example agents
Personalized outreach at scale, reply triage, meeting scheduling, CRM enrichment. Stop missing leads in your inbox. Stop sending the same template to a thousand people.
Example agents
Know what is happening across your team without checking five different tools. Daily summaries, anomaly alerts, custom dashboards, automated reports.
Example agents
Every team — whatever it sells — runs on a handful of recurring workflow patterns. Triage, drafting, monitoring, verification, reporting. The cards below are the patterns we build agents for. Your business shapes the inputs and the judgment calls; the patterns stay the same.
Communication
Operations
Outreach
Watch
Insights
Knowledge work
Checks
Reporting
Don't see your workflow?
If your team has work that's repeatable, evidence-based, and worth doing well — there's an agent shape for it. We start by mapping what you actually do.
Every engagement ships with these. By default, not as a bolt-on. This is the difference between an agency that glues no-code tools together and us.
Not no-code Zapier glue. Not a templated chatbot. Custom agents written by a senior engineer, built to actually work for your specific workflow.
Hosted in your systems or ours. Never used to train someone else's model. Every customer record stays under your control.
Claude, GPT, open models, voice models. We pick what fits your workflow and budget. You don't need to know which one or why.
We test every agent against your real cases before it goes live. If it gets the answer wrong on the things that matter to you, it doesn't ship.
Clear monthly cost. AI usage included up to a sensible cap. No surprise bills. We tell you the real total before you sign anything.
Code, prompts, integrations, configs. All yours. We can hand off to your team or another developer at any time, no lock-in.
We watch your agents in production. If something breaks, we know before you do. Daily summaries land in your inbox or Slack.
After launch, we stay on call for 90 days. We fix bugs, tune behavior, and add features as you discover what you actually need.
I want to build AI agents that empower humans, not replace them. That's the whole reason raiagents exists.
I keep watching the same thing happen. Small teams get pitched chatbots that can't find their own data. Specialist practitioners drown in PDFs while AI vendors promise a “replacement.” Operators stitch brittle no-code into something that breaks the moment reality gets specific. The pattern: someone is always either underestimated or replaced — and the actual work, the work that runs the business, never gets the leverage it deserves.
raiagents is the opposite bet. The person doing the work stays the unit of value. The agent is the research team, the paralegal, the monitoring desk the team never had budget for. Same human judgment, same accountability, same signature on the file — five to ten times the output. Nothing ships to a client without a person reviewing it.
I'm the right engineer to build this because I've shipped AI in some of the toughest places it gets shipped. Payment fraud and ML at Amazon — payment risk down 78%, 99.9% SLA. Multi-agent banking analytics at gAI Ventures — UNO Bank from zero to production in 10 weeks, zero data-mutation incidents. Real-time payment routing at Routesense— auth rates up 8–10%. Regulated, high-stakes, unforgiving customers. Engineering rigor is the price of entry there, and it's the rigor every raiagents engagement gets.
No agency overhead. No outsourced juniors. Just me, custom-building the agents your team actually needs, contracted through Raiagents, LLC out of Delaware.
Entity
Raiagents, LLC · Delaware, USA
Billing
USD · Mercury · net-15
Engagement
Async-first · remote · phase-gated
Travel
Open to fly for major engagements
Education
MS Data Science · UB SUNY
Thesis
Agents that empower humans
Background
Founding AI Engineer · Routesense
2026 –Real-time multi-MID payment routing · 0→prod payments infra
AI Product Engineer · gAI Ventures
2025–2026Multi-agent banking analytics · enterprise RAG · F&B credit risk
Software Engineer, ML · Amazon
2022–2025Payments fraud · anomaly detection · 99.9% SLA
Founder · GamificationFitness LLC (Cerro)
2024 –Apple Watch + LLM agent fitness coaching
What I work on
Currently booking · 4 slots / mo
Free 30-minute discovery call. We talk through your business, where AI could actually help, what it would cost, and how long it would take. No pressure to commit. If we're not a fit, we'll say so.